FAQs

Q1:How can I place an order?

  • Simply add your selected items to the cart, proceed to checkout on website or  by sending a direct message.


Q2:What is the estimated time for delivery?

  • Your order will take from 1-5 working days to be in your hands


Q3:What is the exchange & return policy?

    • Returns:

    Only at the time of delivery

    • Exchanges:

    At delivery or within 24 hours after

    • You may check your items on delivery (material – color – size)
    • Orders can’t be split — the shipment must be received in full or returned in full.


    Q4:Can I make online payment?

    • Ofcourse, We have a secured online payment system to facilitate your purchase.


    Q5: How do I care for my Her Muse clothing?

    • Generally, we recommend dry cleaning or gentle hand washing. Please check the label on your item for full details.


    Q6: Do you offer international shipping?

    • Currently, we are focused on serving our Egyptian community. However, we are working on expanding our shipping options, so stay tuned!

    Q7: How can I contact customer support?

    We are here to help! For any inquiries, feel free to reach out to us at [Shopthemuse.co@outlook.com] or through our Contact Us page.