FAQs
Q1:How can I place an order?
- Simply add your selected items to the cart, proceed to checkout on website or by sending a direct message.
Q2:What is the estimated time for delivery?
- Your order will take from 1-5 working days to be in your hands
Q3:What is the exchange & return policy?
- Refund & exchange is only possible with the courier at the time of delivery.
- Items must be in their original condition to qualify:
- Unused and unwashed.
- Tags must remain attached.
- Items must be in their original packaging.
Note:
If items do not meet these criteria, we will be unable to process the return or exchange.
Q4:Can I make online payment?
- Ofcourse, We have a secured online payment system to facilitate your purchase.
Q5: How do I care for my The Muse clothing?
- Generally, we recommend dry cleaning or gentle hand washing. Please check the label on your item for full details.
Q6: Do you offer international shipping?
- Currently, we are focused on serving our Egyptian community. However, we are working on expanding our shipping options, so stay tuned!
Q7: How can I contact customer support?
We are here to help! For any inquiries, feel free to reach out to us at [Shopthemuse.co@outlook.com] or through our Contact Us page.